Learning Outcomes

  1. Demonstrate entry-level clinical and administrative skills based on the recommended standards and guidelines of the Medical Assistant Education Review Board (MAERB).
  2. Practice legal and ethical standards within the scope of a medical assistant.
  3. Model professionalism and cultural sensitivity when interacting with patients, staff and healthcare providers.
  4. Apply principles of effective communication when interacting with patients, staff and healthcare providers.
  5. Employ time management and prioritization skills in an ambulatory healthcare setting.
  6. Compose electronic health record documents following legal guidelines and using appropriate terminology.
  7. Utilize standards and best practices for office accounting and insurance billing in an ambulatory healthcare setting.
  8. Be eligible to apply for and take a national certification exam.