Mobile WiFi hotspots and/or Chromebooks are available to students in credit classes to assist in their remote learning.You can ask to borrow equipment online or by contacting the IT helpdesk at 847.635.1965 or helpdesk@oakton.edu. Students who ask for equipment before the term starts will get contacted closer to the start date.
Both in-district and out-of-district students who want to borrow equipment need to fill out a Technology Checkout Agreement. The equipment belongs to Oakton College, and borrowing it is free. But if the equipment isn't returned in good working condition by the agreed return date, students might have to pay a fee.
Please note: there are a limited number of WiFi hotspots and Chromebooks available, and not all students who request equipment are guaranteed to receive it.
Your first stop should be your instructor for any class-related difficulties during class. Your instructor will either solve the problem or elevate it to the correct person in the college.As your network account is tied to registration, if you are dropped from class for non-payment, your network account is immediately disabled. At that point, you will have to work with Registration and Records, the cashier's office, and the instructor to re-register for the class. Once you are re-registered, your account will be re-enabled.
You may, in some instances, be referred to the IT Help Desk for further assistance. The IT Help Desk's main function is to support administrative/employee programs and select student issues.
Click on "myOakton" from the top right side of Oakton's home page, www.oakton.edu, and follow the login instructions. Then click on the "My courses" tab and the "My Courses" channel. You should see all your courses listed here. When you click on your online course, you will be linked directly to the course homepage or to the course information your instructor has provided.
If you experience difficulty, please see "Troubleshooting D2L Login Problems" before contacting the Online Learning office for assistance: onlinelearning@oakton.edu, 847.635.1971.